Privacy Policy

Welcome to fixtSE! We believe in being transparent about how we collect and use your data. This privacy policy is designed to help you understand exactly what information we gather and how we use it.

In Simple Terms

We collect minimal information to provide you with the best experience possible. We respect your privacy and protect your data. This policy applies only to our website at fixtse.com.

Your Consent

By using our website, you're agreeing to this privacy policy.

What Information We Collect

We collect information in a few ways:

  • Information you provide when contacting us (like your name and email)
  • Information you provide when creating an account
  • Basic usage data to improve our site

About Google Authentication & YouTube Permissions

When you sign in with Google, we request YouTube permissions solely to verify if you're subscribed to our YouTube channel. This helps us:

  • Provide subscriber-exclusive content
  • Verify your subscription status without requiring additional login steps
  • Offer a seamless experience for our YouTube community
We don't access any other YouTube data, post on your behalf, or share your subscription information with third parties.

Anonymous Usage Data

We use privacy-friendly analytics to understand how visitors use our website. This helps us improve our content and user experience. The data collected is anonymous and cannot be used to identify you personally.

How We Use Your Information

We use your information to:

  • Provide and improve our website
  • Personalize your experience
  • Respond to your inquiries
  • Send important updates about our services
  • Develop new features that you'll love

Third-Party Services

Our site may use third-party services (like payment processors or authentication services) that have their own privacy policies. We recommend reviewing their policies as well, as we're not responsible for their practices.

Your Data Protection Rights

Under GDPR and other privacy laws, you have several rights:

  • Access: You can request copies of your personal data.
  • Correction: You can ask us to fix inaccurate information.
  • Deletion: You can ask us to erase your data.
  • Restriction: You can ask us to limit how we process your data.
  • Objection: You can object to certain types of processing.
  • Portability: You can ask us to transfer your data elsewhere.
To exercise these rights, please contact us and we'll respond within one month.

Data Security

We take the security of your information seriously:

  • Authentication Security: We use industry-standard authentication providers and secure session management to protect access to your account
  • Google User Data: We implement enhanced security measures for Google user data in compliance with Google API Services User Data Policy
  • Access Controls: We enforce role-based access controls and proper authorization checks to prevent unauthorized access to sensitive information
  • Token Management: Authentication tokens are securely stored and managed to prevent unauthorized access
  • Data Minimization: We only collect and retain the information necessary to provide our services
Despite these measures, no system is completely secure. We continuously improve our security practices to better protect your information.

Account Deletion

You can delete your account at any time through the profile page. When you request deletion:

  • Your account information will be immediately erased
  • Purchase information and unlocked items associated with your account will be retained for 30 days before permanent deletion
  • This retention period allows for account recovery if the deletion was accidental
After the 30-day period, all your data will be permanently removed from our systems and cannot be recovered.

Artificial Intelligence and Your Data

We are committed to responsible AI practices and protecting your data:

  • No AI Training: We do not use your personal data to train artificial intelligence or machine learning models
  • Data Segregation: Any AI features we implement maintain strict separation between user data and AI systems
  • Transparency: If we implement AI features that process your data, we will clearly inform you about how they work
  • Human Oversight: We maintain human review of significant AI-driven decisions that may affect your experience
  • Opt-out Options: For any future AI-powered features, we will provide clear ways to opt out if you prefer not to participate
Our commitment is to use technology in ways that respect your privacy and maintain your trust.

Privacy Policy Updates

We may update this policy occasionally to reflect changes in our practices or for legal reasons. We'll notify you of any significant changes by posting the new policy on this page.

Questions or Concerns?

If you have any questions about our privacy practices, please reach out to us at [email protected].
Last Updated: May 7, 2025